The PPA and the Department of Health, Disability and Ageing wish to advise you of the following updates to the Residential Medication Management Review (RMMR) and Home Medicines Review (HMR) Program Rules. The intention of these updates is to strengthen the Rules and provide clarity to participating Service Providers.

Below is a table ordered by Program, indicating the sections of the Rules that have been updated, along with a summary of each update.

Program	Section	Update Summary
RMMR	2 Definitions	A definition for RMMR Referral has been added
RMMR	6 RMMR Service Delivery	Previously titled ‘RMMR Review Process’, renamed ‘RMMR Service Delivery’. Section updated to provide further clarity on the RMMR process and service delivery.
RMMR	6.2 Recommendation for a RMMR Service	Updated to clarify the distinction between a recommendation and a formal RMMR Referral, including that a recommendation does not authorise a pharmacist to commence an RMMR Service.
RMMR	6.3 RMMR Referral Requirements	Updated to provide greater clarity on RMMR referrals, including Referrer responsibilities, acceptable referral format, required referral content, and referral validity and timing requirements.
RMMR	6.4 Patient Consent	Updated to introduce dedicated sections on the purpose of consent, acceptable consent types and documentation standards
RMMR	11 Supporting Documentation	New section added, identifying the records that must be retained for seven years, including the referral, consent, eligibility evidence and HMR report
HMR	2 Definitions	A definition for HMR Referral has been added
HMR	5 HMR Service Delivery	Previously titled ‘HMR Process’ renamed ‘HMR Service Delivery’. Section updated to provide further clarity on the HMR process and service delivery.
HMR	5.2 Recommendation for a HMR Service	Updated to clarify the distinction between a recommendation and a formal HMR Referral.
HMR	5.3 HMR Referral Requirements	Updated to provide greater clarity on HMR referrals, including Referrer responsibilities, acceptable referral format, required referral content and referral validity and timing requirements.
HMR	5.4 Patient consent	Updated to introduce dedicated sections on the requirement for consent, the purpose of consent and the consent process and documentation.
HMR	10 Supporting Documentation	New section added, identifying the records that must be retained for seven years, including the referral, consent, eligibility evidence and HMR report.

Please read over the updated RMMR and HMR Program Rules to familiarise yourself with these changes.

Please also be aware that further information in relation to the telehealth changes for HMR and RMMR follow-ups announced by Minister Butler will be provided to Service Providers prior to 1 November 2026.